Confirmation from MTC Executive Director that when it comes to reliable, on-time transit service, some riders are more equal than others:
The Oakland Airport Connector was designed with a very special class of transit rider in mind, which is air passengers. Air passengers pride reliability. You pay a premium to get that reliability.
Aside from the offensive notion that (predominantly white) airport travelers are in a “very special class”, it should be noted that Airport PeopleMovers are notoriously unreliable.
When an airport shuttle bus breaks down, it is no big deal because another one will along in the next few minutes. But when an airport PeopleMover has a system failure, it can be disastrous.